1. In business writing, one should prefer direct and harsh tone to soft tones.
a. True
b. False
Answer:- b
2. An effective business writer seldom uses expressions of intimacy, humour and preaching.
a. True
b. False
Answer:- a
3. A memorandum is an internal business communication.
a. True
b. False
Answer:- a
4. One should never mention one’s designation in a business letter.
a. True
b. False
Answer:- b
5. In full block proforma of a letter, everything is written in block.
a. True
b. False
Answer:- a
6. Which of the following features do/does not include the specific features of six Cs of business writing?
a. Clarity
b. Consideration
c. Courtesy
d. Controversy
Answer:- d
7. “If there is on earth a house with many mansions, it is the house of words.” Who among the following is credited with this quote?
a. Benjamin Franklin
b. Confucius
c. E. M. Forster
d. C.S Lewis
Answer:- c
8. Which of the following is the most acceptable form of mentioning the dateline in business letters?
a. 2023, September 27,
b. 27 Sept., 2023.
c. September 27, 2023.
d. 27 September2023.
Answer:- c
9. Which among the following best applies to Modified style format of business letters?
a. Date, complimentary close and signature line are flushed towards the right.
b. Inside address, attention line and salutation are aligned with the right had margin.
c. Closed punctuation is followed and paragraphs in the body are blocked.
d. No punctuation in inside address, except in the paragraphs.
Answer:- a
10. To which form of writing does the term ‘Salutation’ belong?
a. Poetry writing
b. Essay writing
c. Letter writing
d. Novel writing
Answer:- c