-: IMPORTANT NOTICE :-
1. When a Japanese woman smiles, she puts her hands or palms on the mouth because it is considered ____________ to smile in public.
inappropriate
ethical
In Japan, cultural norms and social behaviors often differ from those in Western countries. One such example is the practice of covering one's mouth while smiling in public. This action is considered inappropriate due to cultural reasons and societal norms.
In Japanese society, modesty and humility are highly valued traits. Displaying overt emotions, such as smiling broadly, can be perceived as showing off or drawing undue attention to oneself. This contrasts with Western cultures where smiling is often seen as a friendly and positive gesture.
Covering the mouth while smiling is a way to downplay or mitigate the display of emotion, adhering to the cultural preference for maintaining a sense of reserve and not drawing excessive attention. It's a part of the broader Japanese concept of "tatemae," which refers to the public facade or the socially expected behavior that individuals present in public situations.
When a Japanese woman smiles, she puts her hands or palms on the mouth because it is considered **inappropriate** to smile in public.
So, when a Japanese woman puts her hands or palms on her mouth while smiling, it's a reflection of the cultural value placed on modesty, humility, and not standing out in public.
2. Haptics is a ______ word which means ‘I Touch’.
Latin
Greek
Explanation :-
Haptics is the study of the sense of touch and the perception of tactile sensations. The term "haptics" comes from the Greek word "haptein," which means "I touch." It is derived from the Greek verb "hapto," which refers to the action of touching or coming into contact with something. In the context of technology and human-computer interaction, haptics refers to the use of tactile feedback to simulate the sense of touch and create a more immersive experience.
3. To listen properly the factor of __________ should be avoided.
Cognitive dissonance
Implicitness
Explanation:
When it comes to effective listening, the factor of "Implicitness" should be avoided. Implicitness refers to the assumption that the speaker's intended message is understood without it being explicitly stated. This can lead to misunderstandings and misinterpretations, as the listener might not accurately grasp the intended meaning of the speaker. Effective listening involves seeking clarification, asking questions, and ensuring that the message is explicitly communicated and understood. Implicitness can hinder effective communication and lead to cognitive dissonance, which refers to the discomfort that arises from holding conflicting beliefs or attitudes.
4. Meta-communication is an __________ meaning by choice of words, tone of voice, fumbling, silence, or omission.
implied
explicit
Explanation:
Meta-communication refers to the messages that are conveyed through the manner of communication itself, rather than the explicit content of the message. It involves using various cues such as tone of voice, body language, choice of words, pauses, and gestures to convey additional layers of meaning beyond the literal words spoken. In this context, meta-communication is an explicit form of communication, as it is intentionally used to convey supplementary information or nuances that enhance the understanding of the message. The speaker deliberately chooses these elements to provide additional context or emphasize certain aspects of their message.
5. “Lying is done with words and also with silence." This statement is given by _______.
Hemingway
Andrienne Rich
Explanation:
The statement "Lying is done with words and also with silence" is attributed to the American poet, essayist, and feminist Andrienne Rich. This quote highlights the idea that dishonesty or deception can occur not only through the explicit use of false words but also through deliberate silence or omission of information. It underscores the concept that communication is not just about what is said, but also about what is not said.
6. In written communication ‘silence’ may be shown through _______.
Exclamation Mark
Prosody
Punctuation
Semi Colon
Explanation:
In written communication, 'silence' or pauses in speech can be indicated using punctuation marks. Punctuation marks like periods (full stops), commas, semicolons, and even ellipses (three dots) can be used to create pauses or indicate breaks in a sentence. These punctuation marks help convey the rhythm, tone, and flow of the written text, allowing the reader to interpret the intended meaning and emphasis. Among the options provided, the correct choice for indicating 'silence' in written communication is **punctuation.**
7. Under proxemics, space zones have been defined in terms of distance. What should be the distance in social communication?
4 to 12 feet
9 to 18 feet
18 inch to 4 feet
15 to 20 feet
Explanation:
Proxemics is the study of how people use and perceive space during communication. In social communication, different space zones have been defined based on the distance between individuals. The specific distances can vary depending on cultural norms and the nature of the relationship between the individuals.
The distance range of **18 inches (45 cm) to 4 feet (1.2 meters)** is typically referred to as the **"personal space"** zone. This zone is used for interactions with close friends, family members, and acquaintances. It's a comfortable distance for engaging in personal conversations and sharing more private information.
So, the correct answer is **18 inch to 4 feet** for the distance in social communication under proxemics.
8. Which among the following is true about listening?
All hearing is listening.
All listening is not hearing.
All hearing is not listening.
Listening does not need any extra effort.
Explanation:
Hearing and listening are related concepts, but they are not the same. Hearing refers to the physiological process of perceiving sound through the ears. It is a passive activity that occurs when sound waves reach the ear and are processed by the auditory system.
Listening, on the other hand, goes beyond just perceiving sound. It involves actively paying attention to and comprehending the meaning of the sounds being heard. Listening requires cognitive and mental effort to process and interpret the information being conveyed through the sounds.
So, while all hearing involves the perception of sound, not all instances of hearing involve active listening. In other words, **all hearing is not listening** because listening involves a higher level of conscious engagement and understanding.
9. Which among the following is correct about the difference between silence and pause is ?
Pause is longer; silence is shorter.
Pause is shorter; silence is longer.
Pause is verbal; silence is non-verbal.
A pause allows the listener to give feedback while silence doesn't.
Explanation:
In communication, a pause and silence are two different concepts:
- **Pause:** A pause refers to a brief moment of hesitation or break in speech. It's a short interruption in the flow of speech, usually lasting for a few seconds. Pauses are often used strategically to emphasize a point, allow the listener to catch up, or create a sense of anticipation.
- **Silence:** Silence, on the other hand, refers to a more extended period of quietness or absence of sound. It can be intentional or unintentional and can carry different meanings depending on the context. Silence can be used to convey various emotions, allow for reflection, or signal a change in topic or direction.
So, the correct difference is that a **pause is shorter**, usually lasting for a few seconds, while **silence is longer**, often lasting for more extended periods and carrying deeper implications in communication.
10. Listening is an art that needs to be learned through the process of learning. Which among the following is/are necessary to learn the art of listening?
Filtering
Interpreting
Both A&B
Only B
Explanation:
Listening is indeed an art that requires conscious effort and practice to master. To effectively learn the art of listening, both filtering and interpreting are necessary skills:
Filtering:** Filtering refers to the process of selectively focusing on specific information while ignoring irrelevant or distracting elements. In effective listening, one needs to filter out noise, distractions, and irrelevant details to concentrate on the essential message being conveyed.
Interpreting:** Interpreting involves understanding and making sense of the information received through listening. It requires analyzing the speaker's words, tone, and nonverbal cues to comprehend the intended meaning accurately. Effective listeners interpret the message in the context of the speaker's perspective and emotions.
Therefore, both filtering and interpreting are crucial skills to develop in order to become a skilled and attentive listener.
11. Who said it about listening, “I like to listen. I have learnt a great deal from listening carefully. Most people never listen”?
Sigmund Freud
Andrienne Rich
de Bano
Hemingway
Explanation:
The quote "I like to listen. I have learnt a great deal from listening carefully. Most people never listen" is attributed to **Sigmund Freud**. Freud was an Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst. This quote reflects Freud's recognition of the importance of attentive listening in the process of understanding and addressing psychological issues.
12. What is true about perceptive listening?
Listener can concentrate more on replying while listening to the message.
The efforts need to be cognitive.
It is not different from hearing.
Listener has to be attentive throughout the process.
Explanation:
Perceptive listening refers to the practice of actively and attentively listening to understand the message being conveyed by the speaker. Unlike simply hearing the words, perceptive listening requires the listener to be fully engaged, attentive, and focused on the speaker's message. This type of listening involves not only hearing the words but also paying attention to the speaker's tone, emotions, body language, and underlying message. It requires cognitive effort and concentration to comprehend the message accurately. The listener does not concentrate on replying but rather on understanding and interpreting the message being conveyed. Therefore, the statement "Listener has to be attentive throughout the process" is true about perceptive listening.
13. What among the following are internal factors related to active listening?
Style
Prejudice
Language
Ethics
Explanation:
Active listening involves various internal and external factors that influence the effectiveness of the listening process. Internal factors are those that are within the control of the listener. Among the options provided:
Style: The listener's personal communication style, which includes their preferred ways of processing information, can affect how they actively listen to others.
Prejudice: Preconceived beliefs, biases, and prejudices that a listener holds can impact their ability to actively listen without judgment or distortion of the speaker's message.
Language: Language is an external factor. It refers to the choice of words and the clarity of expression used by the speaker.
Ethics: Ethics guide the listener's behavior and attitude during the listening process. While ethics play a role in listening, they are more related to the listener's behavior and moral principles.
Therefore, **Style** and **Prejudice** are the correct internal factors related to active listening from the options given.